how to write a letter of complaint about an employee

If your employee has to go through an emotional crisis and seem unable to draw and do their job, you know / she can represent your organization for the public?

The simple answer is that the professionals do their job, whatever their circumstances or feelings. But recently, while visiting an exhibition of technology hardware, I met a very unhappy about, the person most unprofessional frontline, he has my misfortune have been met. It made me reflect on the nature of the harm that the employee could cause a crisis organization.

The most prestigious exhibition of materials has been facilitated with more than a thousand people, many of them talk, demonstration or try products or other gadgets.

But anyway this companyA stall was empty, the air around the person of first line again. She was sitting at a table in the corner of the barn, his body bent, shouting figuratively people leave her alone.

A closer look banners and posters companyA, realized I made a little-known financial institution to finance start-ups. I have been remiss in my duty if I approach her and ask didnÂ't more information so I can tell my readers business.

She did not respond verbally when I asked for information on programs companyA financial services. She just got up, walked on a shelf to take a flyer and put it in my hand. Then she walked on to his chair, looked at me as if I dared ask anything ..

I was furious and my instinctive reaction is to take the brochure and write a blistering column about customer service companyA. I also felt a little sorry for her one-clear she was in the midst of a major emotional crisis (I refused to believe that his condition was normal!). But what was the problem, this Women were not allowed to interact with the public.

What I did was write the company name and contact information to send my complaint later. When I returned the brochure on the table.  "My Bad," said I said.  "I donÂ't want you Knowing your business and I can certainly recommend your services to my readers wonÂ't unless your company responds to my complaint and convinces me your unprofessional behavior was anomaly. "

I send a complaint letter to industry circumstances, but does not respond. It is a company I shall not recommendations to 35K + visitors per day (for most entrepreneurs, executives and contractors) who read the news portal to write.

Damaria Senne is a journalist and author based in Johannesburg, South Africa. She writes about the telecommunications industry in South Africa and Africa, including cellular, mobile and wireless technologies and messaging news and trends.

Read her business related articles at http://www.itweb.co.za She blogs about parenting/writing at http://damariasenne.blogspot.com

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